This inshort offers insight into the best strategies for taking advantage of the benefits of using technologies for financial inclusion for users of social programs. It summarizes the results of an intervention for financial inclusion of users of the JUNTOS CCT program, based on the installation of POS technology for making purchases with debit cards at businesses near the users’ homes.
The Technological Platforms pilot project was implemented jointly by Visa International, VISANET, the Banco de la Nación (BN), the Ministry of Development and Social Inclusion, the JUNTOS Program and the Instituto de Estudios Peruanos (IEP), as part of Proyecto Capital. These public and private stakeholders sought to provide a service network for users of the JUNTOS Program using POS sales technology in 10 local businesses located in four districts in the department of Junín.
The project is relevant because it places importance on addressing aspects related to both supply (e.g., technologies for the use of services) and demand (e.g., FE) to guarantee a full process of financial inclusion. The main lesson from these observations, however, is that the mere installation of a technology platform does not automatically result in its use by vulnerable populations.